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Failed to register to forum cause of captcha

Posted: Sat Sep 23, 2017 5:15 pm
by foldy
Another user tried to register to forum and failed because of the captcha requirement.
I also tried with a new account and also failed.

What is this animal called? captcha22.jpg

I answer: dolphin
=> Wrong

Is there some issue with that or what are we doing wrong?

Re: Failed to register to forum cause of captcha

Posted: Sat Sep 23, 2017 5:38 pm
by Joe_H
There are two of them, use the the plural with an "s".

Re: Failed to register to forum cause of captcha

Posted: Sat Sep 23, 2017 5:49 pm
by foldy
Damn that's it! Thanks. Could it not also accept "dolphin"? It should prevent bots from register not humans.

Edit:
After animal captcha right answer:
"You have exceeded the maximum number of registration attempts for this session. Please try again later."

Maximum number of registration attempts should be 10 not 2.

Re: Failed to register to forum cause of captcha

Posted: Sat Sep 23, 2017 5:53 pm
by SteveWillis
captchas are the spawn of satan

Re: Failed to register to forum cause of captcha

Posted: Sat Sep 23, 2017 5:58 pm
by bruce
SteveWillis wrote:captchas are the spawn of satan
Spam bots are, too.

Re: Failed to register to forum cause of captcha

Posted: Sat Sep 23, 2017 8:38 pm
by toTOW
bruce wrote:
SteveWillis wrote:captchas are the spawn of satan
Spam bots are, too.
And they are many ! :evil:

Re: Failed to register to forum cause of captcha

Posted: Mon Sep 25, 2017 6:42 pm
by sortofageek
foldy wrote:Another user tried to register to forum and failed because of the captcha requirement.
I also tried with a new account and also failed.
Just a note for the future, people having trouble with registration typically email admin@foldingforum.org. I monitor that account and can resolve issues with the captcha questions.

When attempting to register, is there a suggestion to email the admin to resolve issues? I had supposed that to be so since I get fairly regular questions via that account.

My apologies for the issues. I usually have to switch captcha questions/answers due to a huge increase in spammer accounts. While I try to allow all likely responses, there is always the chance I'll overlook one in my haste.

Re: Failed to register to forum cause of captcha

Posted: Mon Sep 25, 2017 7:11 pm
by foldy
There is a permanent link at the bottom right to "Contact the Administrators" but no specific suggestion to contact admins on register errors. So maybe a more explicit hint like "If you have any problems or questions please contact admins by email" could help people. Thank you for keeping the forum spam-free.