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Stats server error
Posted: Fri Feb 01, 2013 3:10 am
by art_l_j_PlanetAMD64
Hi, I didn't see any other logical place to put this, so I put it here. If there's a better place for it, then please move it there. Thanks!
I was going to look at my stats page, and when I went there, this message came up:
There was an error accessing/using the database.
Description: error opening
wwwrun@vspdb5.stanford.edu:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.
Now, this happened during the stats update time, when normally you get the message (I'm paraphrasing here) "Stats server is busy updating, you can look at team stats or 3rd-party stats sites."
The actual URL was:
http://fah-web.stanford.edu/cgi-bin/mai ... mnum=45862
Re: Stats server error
Posted: Fri Feb 01, 2013 3:52 am
by Zagen30
I'm seeing the same thing even when the stats aren't supposed to be updating.
Re: Stats server error
Posted: Fri Feb 01, 2013 4:04 am
by art_l_j_PlanetAMD64
Zagen30 wrote:I'm seeing the same thing even when the stats aren't supposed to be updating.
It has started working again, I'm seeing this now:
Stats update in progress
Re: Stats server error
Posted: Fri Feb 01, 2013 4:14 am
by art_l_j_PlanetAMD64
Oops, it's back to the failure mode again ...
There was an error accessing/using the database.
Description: error opening
wwwrun@vspdb5.stanford.edu:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.
Re: Stats server error
Posted: Fri Feb 01, 2013 4:28 am
by Macaholic
Thank you. Dr. Pande has been notified.
Re: Stats server error
Posted: Fri Feb 01, 2013 4:58 am
by VijayPande
Should be fixed now. Thanks for the notification.
"Accessing the database"
Posted: Fri Feb 01, 2013 9:31 am
by Penfold
Using FAH v 7.1.52 on a Ubuntu machine, accessing stats etc. wirelessly from my Intel iMac (OS 10.6.8) via Folding@home Client Control.
I usually have a peek at my stats online by clicking on my name under the Status/Identity tab in the FAHControl window.
This a.m. I found this message waiting instead :
There was an error accessing/using the database.
Description: error opening wwwrun@vspdb5.stanford.edu:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.
Apart from posting here to see if anyone has any insights, where else might I post to contact the 'F@H researchers'?
Re: Stats server error
Posted: Fri Feb 01, 2013 9:42 am
by bollix47
Seeing the same here and I noticed no stats were shown on the latest EOC update. Can't access stats using the Official link above ... same message.
Re: Stats server error
Posted: Fri Feb 01, 2013 10:08 am
by drougnor
Don't know if it'll help, but the daily user summary flat file is only populating with this timestamp - "Fri Feb 1 01:20:14 PST 2013" and nothing else.
Re: Stats server error
Posted: Fri Feb 01, 2013 11:49 am
by art_l_j_PlanetAMD64
Yes, I am getting the same error again:
There was an error accessing/using the database.
Description: error opening
wwwrun@vspdb5.stanford.edu:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.
Re: Stats server error
Posted: Fri Feb 01, 2013 12:04 pm
by montemac
I guess we'll have to wait until they wake up out there on the west coast.
Re: Stats server error
Posted: Fri Feb 01, 2013 12:19 pm
by texinga
I noticed just a few minutes ago (at the 7am Eastern time hour) that the User Stats page was attempting to do an update and the normal "Updating Stats" message was displayed. But at around 7:12am, it reverted back to the error screen rather than show any updated Stats.
Re: Stats server error
Posted: Fri Feb 01, 2013 1:19 pm
by art_l_j_PlanetAMD64
texinga wrote:I noticed just a few minutes ago (at the 7am Eastern time hour) that the User Stats page was attempting to do an update and the normal "Updating Stats" message was displayed. But at around 7:12am, it reverted back to the error screen rather than show any updated Stats.
Yes, I noticed the same thing, that the only 'normal' operation of the stats server was during the update period.
Re: Stats server error
Posted: Fri Feb 01, 2013 3:22 pm
by VijayPande
ok, we're on it.
Re: Stats server error
Posted: Fri Feb 01, 2013 4:51 pm
by bollix47
Official donor and team stats links working again ... latest update on kakao does have data.
Error still showing on Client statistics.
Now error message on all three links of the Official stats.
Appears to come and go.