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Can't connect to server

Posted: Wed Jan 25, 2012 12:43 am
by DaredOverdose
I just got F@H and I haven't been able to contribute just yet.
Here is my log(it all looks virtually identical to this tidbit):

Any help would be greatly appreciated, because I want to donate the vastly unused GHz that I have.

[21:16:16] - Ask before connecting: No
[21:16:16] - User name: DaredOverdose (Team 37726)
[21:16:16] - User ID not found locally
[21:16:16] + Requesting User ID from server
[21:16:29] - Couldn't send HTTP request to server
[21:16:29] + Could not connect to Primary Assignment Server for ID
[21:16:50] - Couldn't send HTTP request to server
[21:16:50] + Could not connect to Secondary Assignment Server for ID
[21:16:50]
+ Could not get ID from server. Retrying...

^and over and over and over again until it quits trying^

Re: Can't connect to server

Posted: Wed Jan 25, 2012 1:04 am
by 7im
Hello DaredOverdose, welcome to the forum, and to folding.

Anti-virus or firewall software or hardware is blocking the client from communicating with Stanford. What can you tell us in that regard?

Re: Can't connect to server

Posted: Wed Jan 25, 2012 2:17 am
by DaredOverdose
@7im: The school that I attend has the firewall "Fortiguard", I guess that could be getting in the way.

Re: Can't connect to server

Posted: Wed Jan 25, 2012 7:10 am
by bruce
Can you open the following in your browser?
http://assign.stanford.edu:8080
http://assign2.stanford.edu

Each one should produce an almost blank page that says simply OK

Re: Can't connect to server

Posted: Thu Jan 26, 2012 8:38 pm
by DaredOverdose
Both of those websites worked for me, but still no change.

Re: Can't connect to server

Posted: Fri Jan 27, 2012 1:55 pm
by codysluder
Is Fortiguard installed on your computer so you can change the settings? Fah is probably unknown to it and you probably need to give Fah permission to connect to the internet.

Re: Can't connect to server

Posted: Wed Feb 01, 2012 5:12 am
by DaredOverdose
Fortiguard is not installed on my computer; it is installed on the servers at my school. Every bit of internet I have goes through Fortiguard first.

Re: Can't connect to server

Posted: Thu Feb 02, 2012 3:57 am
by bruce
FortiGuard is a web filtering program designed primarily (IMHO) to protect children from pornography. I have no first-hand experience with FortiGuard or any of its competitors, but from my understanding they often block useful sites and often fail to block some p0rn sites. Also from my understanding, kids are enough more knowledge about computers than their parents that they find information on the web telling them how to bypass the filter long before their parents realize they've wasted their money on a product that isn't foolproof.

I can't tell you how to bypass FortiGuard, nor can I protect you from the wrath of your school (or your parents) if you do and you get caught. I could be wrong, but you probably can't fold under the current restrictions that you're facing.

Re: Can't connect to server

Posted: Mon Feb 06, 2012 7:48 am
by PantherX
bruce might be right, however, did you ask the IT Department about this? Maybe they can see into this issue and give you better advise. Moreover, do note that if you fold on systems that aren't yours, you will need to have written permission from the owner(s) as stated in the EULA (End User License Agreement).

Re: Can't connect to server

Posted: Wed Feb 08, 2012 2:27 pm
by DaredOverdose
It is on my campus at school. It is my computer that I am trying to fold with. Plus the IT Department here isn't the smartest people when it comes to technology.
And this is very unfortunate, I really wanted to get into folding. I have so much CPU power that I'm not using. :/