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folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 6:21 am
by ElectricVehicle
I'm getting "Access denied." intermittently on a of http://folding.stanford.edu/ pages.

Pretty much all of them, here's just a few of the many intermittently access denied pages:
http://folding.stanford.edu/
http://folding.stanford.edu/English/Download
http://folding.stanford.edu/Science
http://folding.stanford.edu/English/About
http://folding.stanford.edu/English/FAQ

It's intermittent. Sometimes I'll get several pages in a row to load, sometimes access denied. It seems to happen on any of the http://folding.stanford.edu/ . Other domains like http://fah-web.stanford.edu/serverstat.html seem fine.

You can refresh the same page and it may come up 5 times in a row and then fail the next 8 times with "Access denied."

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 6:29 am
by k1wi
just got that too.

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 6:34 am
by bruce
I don't know if anybody is still awake (it's 22:30 PST), but I did try to notify them.

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 6:54 am
by VijayPande
Those pages are cached, so this would likely work itself out, but I took care of it manually ( "access denied" is definitely not the message we want to be sending).

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 6:59 am
by RAH
Still getting the HTTP 403 error. No access intermittently.

Doesn't seem to be much going on anyway, I guess. :)

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 7:04 am
by VijayPande
It's late, we'll look into it first thing tomorrow. The server may be acting up. This one is hosted by Stanford IT (not my team) so we'll fill out a ticket.

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 7:48 am
by astrial
just as when i want to get something from the site... it's afternoon here in Asia...

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 8:14 am
by ElectricVehicle
It's not critical at the moment for me, but I figured you'd want to know. :)

If you do have to get some stuff off of the http://folding.stanford.edu/ site before they get a chance to fix it at a reasonable hour, I've found that I can get to things by persistently reloading the page. It might take me 20+ tries. If you can wait, wait till later tomorrow and it will probably be fine. If you have to get something right now, you can try the reload trick.

I just tested it again for the fun of it, and it appears to be working again. Out of 50 assorted page loads, I didn't get the Access Denied error.

So go ahead and try it, you may not have to wait until tomorrow...

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 5:22 pm
by VijayPande
Looks like it's still not fixed. I'll give updates in my blog, so please look there if you're curious as to the status of this.

Re: folding.stanford.edu Access denied.

Posted: Wed Dec 09, 2009 6:08 pm
by ElectricVehicle
Thanks Vijay! By Vijay's blog, Vijay is referring to the Folding@home News page.

Re: folding.stanford.edu Access denied.

Posted: Thu Dec 10, 2009 12:33 am
by VijayPande
PS Looks like it's fixed (it's been working all afternoon here).