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Re: cannot register for account

Posted: Thu Jul 11, 2024 4:35 pm
by calxalot
Maybe try a different email

Re: cannot register for account

Posted: Thu Jul 11, 2024 5:05 pm
by [Inpact]_Muzikals
Ok but in this case, my passkey is linked to the account who don't work and I can use it with the new email :-/

Re: cannot register for account

Posted: Thu Jul 11, 2024 5:15 pm
by calxalot
The email you used to generate a passkey has nothing to do with a web control account.

Re: cannot register for account

Posted: Thu Jul 11, 2024 5:17 pm
by calxalot
Do not use your passkey for your web control fah account. The passkey is not a password/passphrase.

Re: cannot register for account

Posted: Thu Jul 11, 2024 5:19 pm
by calxalot
DO put your passkey in the register form. Just not as the passPHRASE.

Re: cannot register for account

Posted: Thu Jul 11, 2024 5:31 pm
by calxalot
If you haven’t already, please read the users guide on the download page.

Re: cannot register for account

Posted: Thu Jul 11, 2024 7:25 pm
by [Inpact]_Muzikals
calxalot wrote: Thu Jul 11, 2024 5:15 pm The email you used to generate a passkey has nothing to do with a web control account.
I haven't said that.
calxalot wrote: Thu Jul 11, 2024 5:17 pm Do not use your passkey for your web control fah account. The passkey is not a password/passphrase.
I know.
calxalot wrote: Thu Jul 11, 2024 5:19 pm DO put your passkey in the register form. Just not as the passPHRASE.
That's what I've done.
calxalot wrote: Thu Jul 11, 2024 5:31 pm If you haven’t already, please read the users guide on the download page.
Already did.


When you register to a new web control account, the passKEY you put in the form is linked to this account and you can't use it in another account. It's logical but when the newly account can't be accessed (because, for example, you don't receive validation or reset e-mails), it's a problem. OK, not a BIG problem but I want tu receive my points :lol:

But let's not stray from the subject : The big problem is still not receiving e-mails.

Re: cannot register for account

Posted: Thu Jul 11, 2024 7:34 pm
by calxalot
Not true. You can have multiple accounts that have the same passkey in account settings.

Re: cannot register for account

Posted: Thu Jul 11, 2024 7:35 pm
by calxalot
I suggested you use another email to get around the validation email being blocked by your email provider.

Re: cannot register for account

Posted: Thu Jul 11, 2024 7:50 pm
by [Inpact]_Muzikals
Not true ?

So, what is this ?

Image

Re: cannot register for account

Posted: Thu Jul 11, 2024 7:59 pm
by calxalot
That's a new one for me.
I will have to try myself and ask Joseph.

One thought that comes to mind is that the username might tied to passkey in a database.

I have previously had multiple accounts with the same user, team, passkey. Long ago.

Re: cannot register for account

Posted: Thu Jul 11, 2024 8:06 pm
by calxalot
I emailed Joseph

Re: cannot register for account

Posted: Thu Jul 11, 2024 8:08 pm
by calxalot
I know there are people that want to have some machines folding for different teams, but with same user.
This would require multiple accounts, or clients that are not linked to an account.

Re: cannot register for account

Posted: Thu Jul 11, 2024 8:22 pm
by calxalot
I know Joseph recently changed the validation for the register form.
It might be overzealous with the passkey now.

Re: cannot register for account

Posted: Sat Jul 13, 2024 10:42 pm
by Clive
Hi:

I have been crunching on Folding@Home for a while. My passkey was 7a1536fec71918007a1536fec7191800

I have downloaded and installed the new version V8.317. Everything was going until I tried to input the above passkey. I am now getting the error message: Login not found

Can someone provide me with some assistance here?

Clive