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Re: stats not updating

Posted: Sun Oct 06, 2019 6:57 am
by Joe_H
The points that were added are for missing QRB's dating back to July and August. I would have to dig back through posts to refresh my memory of when the issue started as a side effect to the updating of the server software. The issue was mostly taken care of by mid-August.

Re: stats not updating

Posted: Mon Oct 07, 2019 6:02 am
by MeeLee
Are the servers down again?
Being on remote, I can't see if my PC stopped working, or it's just the stats, like a day ago, that will be added later?

Re: stats not updating

Posted: Mon Oct 07, 2019 3:44 pm
by Joe_H
MeeLee wrote:Are the servers down again?
Being on remote, I can't see if my PC stopped working, or it's just the stats, like a day ago, that will be added later?
As best as I can tell they are up as I personally have seen two updates with points for my systems. Looking at teams, I have seen no gaps in the last 24 hours on the EOC site.

Re: stats not updating

Posted: Mon Dec 30, 2019 9:16 pm
by goodyca
It appears that the stats server has stopped updating. The last update occurred today at 17:46:22 GMT.

Re: stats not updating

Posted: Tue Dec 31, 2019 3:04 am
by MeeLee
Thank Goodness! I thought my servers were down again!

Re: stats not updating

Posted: Tue Dec 31, 2019 12:58 pm
by toTOW
After 3 missing updates on EOC, updating has resumed.

Re: stats not updating

Posted: Fri Jan 10, 2020 10:32 am
by drougnor
Looks like the midnight EST update was the last one to come through overnight. Will keep watching, but I wanted get the word spread before this lingers through the weekend.

d

Re: stats not updating

Posted: Fri Jan 10, 2020 10:27 pm
by stevehat1
It's mid afternoon on the west coast with stats server still not updating. This might carry on thru the weekend....

Re: stats not updating

Posted: Fri Jan 10, 2020 10:35 pm
by MacGyver
Any idea what's going on? Are the points lost or will they be awarded later? I have no idea where to look for an official statement on the situation, thanks for any help.

Re: stats not updating

Posted: Fri Jan 10, 2020 10:59 pm
by JimboPalmer
I am 99.99% sure the stats server is down, and when it comes back up again, they will run a catchup run about 2 business days later.

There is a remote chance it is the EOC server that is down, he mentioned doing work on it this week.

And yes, as always, this project is run by biochemists, not communications majors.

Re: stats not updating

Posted: Sat Jan 11, 2020 2:41 am
by EOC_Jason
JimboPalmer wrote:I am 99.99% sure the stats server is down, and when it comes back up again, they will run a catchup run about 2 business days later.
Yes, it appears to be the F@H stats feed as the flat files haven't changed since around midnight today (Jan 10th)... I *just* sent an email off to a couple guys responsible for the database servers.

I've only been making code changes on my dev build, I haven't rolled anything (major) out to the main FAH stats yet. Though this hiccup today kind of threw a wrench in my productivity as a lot of the code changes have been to the processing scripts... lol... figures... But I've been doing a lot of diff's these past couple days comparing older files with production, seeing if there were any tweaks I made that never got pushed out (there have been a few).

Hopefully things will be back to normal tomorrow.

Re: stats not updating

Posted: Sat Jan 11, 2020 3:07 am
by JimboPalmer
I am betting after noon Monday, but I am cynical that way.

Re: stats not updating

Posted: Sat Jan 11, 2020 6:36 am
by snapshot
Substitute 'realistic' for 'cynical'..... We all know that SFA happens over the weekend.

Re: stats not updating

Posted: Sat Jan 11, 2020 6:19 pm
by drougnor
Looks like the stats flat file started updating again this morning at 10:30am EST

Re: stats not updating

Posted: Sat Jan 11, 2020 7:05 pm
by JimboPalmer
I was wrong, I am always happy to be wrong.