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Please send this error message...F@H researchers

Posted: Fri Feb 01, 2013 6:02 pm
by rjohnson11
Just got this message. Please move this to another forum if needed:

There was an error accessing/using the database.
Description: error opening wwwrun@vspdb5.stanford.edu:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.

Re: Please send this error message...F@H researchers

Posted: Fri Feb 01, 2013 6:05 pm
by Jesse_V
Try refreshing the page. This was reported yesterday and I thought it was resolved: viewtopic.php?f=18&t=23577

Re: Stats server error

Posted: Fri Feb 01, 2013 6:11 pm
by Joe_H
Looks to be a recurring problem, stats was working for me earlier, and now back down with the same error message.

Re: Stats server error

Posted: Fri Feb 01, 2013 6:13 pm
by Jesse_V
Team and user stats are fine for me, although they are being cached at the moment, but other than that they look normal.

Re: Stats server error

Posted: Fri Feb 01, 2013 6:15 pm
by Joe_H
Client Statistics will give that error for me. I got the error on user stats a bit earlier today, but now get the updating message.

Edit: a few minutes later and now I get the error on user and team stats instead of the updating message. The flat files are also empty.

Re: Stats server error

Posted: Fri Feb 01, 2013 6:21 pm
by Jesse_V
Team stats were fine, but now they have the error.

Re: Stats server error

Posted: Fri Feb 01, 2013 6:22 pm
by texinga
Donor Stats page is still going through the cycle of presenting the "Updating Stats" message on the Hour and then reverting to the message below thereafter (until the next Hour rolls around):

"There was an error accessing/using the database.
Description: error opening wwwrun@vspdb5.stanford.edu:stats"

Refreshing the Page presents the same error message. I'm guessing that they are still working on it.

Re: Stats server error

Posted: Fri Feb 01, 2013 6:25 pm
by art_l_j_PlanetAMD64
Jesse_V wrote:Team stats were fine, but now they have the error.
Yes, it's the same for me as in my first post, when I try to access this URL:
http://fah-web.stanford.edu/cgi-bin/mai ... mnum=45862

Re: Stats server error

Posted: Fri Feb 01, 2013 7:03 pm
by art_l_j_PlanetAMD64
It's back up and working OK now. :D

Re: Stats server error

Posted: Fri Feb 01, 2013 8:43 pm
by jdii1215
Error again on Team and Donor stats via folding website:

There was an error accessing/using the database.
Description: error opening wwwrun@vspdb5.stanford.edu:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.

Re: Stats server error

Posted: Fri Feb 01, 2013 8:44 pm
by DoctorsSon
It's down here.
EOC stats are not updating.
Kakao stats seem to be functioning though. http://kakaostats.com/

Re: Stats server error

Posted: Fri Feb 01, 2013 8:55 pm
by noprob
There was an error accessing/using the database.
Description: error opening wwwrun@vspdb5.stanford.edu:stats
Please send this error message and the conditions under which it was caused to the F@H researchers.
Thank you.

http://fah-web.stanford.edu/cgi-bin/mai ... num=173849

also,

http://fah-web.stanford.edu/cgi-bin/mai ... =teamstats

just checked my stats then clicked on my links to do so with the above results at this posting.

Thank you all for all the hard work you do to keep Folding@home alive and kicking. :D

*Edit*

disregard as I have just checked both links in question and working proper as of this post.

4:03P.M EST

Re: Stats server error

Posted: Fri Feb 01, 2013 10:14 pm
by VijayPande
We're keeping an eye on this. This one is weird and may be a physical networking issue. We have a ticket out to that dept.

Re: Stats server error

Posted: Sat Feb 02, 2013 1:19 am
by Jesse_V
Couple of blog posts on this as well.

Re: Stats server error

Posted: Sat Feb 02, 2013 2:16 am
by art_l_j_PlanetAMD64
Jesse_V wrote:Couple of blog posts on this as well.
This had me stumped for a bit, until it dawned on me (smack forehead!) that it means you look here. That's what happens when you're almost 60 years old. You're a little slow on the uptake! :ewink: