viewer.exe has encountered an error

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toolmanman
Posts: 1
Joined: Thu Sep 04, 2008 6:44 pm

viewer.exe has encountered an error

Post by toolmanman »

I just downloaded client 6.20 to two different XP computers with different processor speeds and both are getting the error "Viewer.exe has encountered an error and must close." The button choices are Debug and Close. Clicking close closes the blank window. I tried rebooting both but the error still comes back. This happens every time I click on display. Any ideas? :x
John Naylor
Posts: 357
Joined: Mon Dec 03, 2007 4:36 pm
Hardware configuration: Q9450 OC @ 3.2GHz (Win7 Home Premium) - SMP2
E7500 OC @ 3.66GHz (Windows Home Server) - SMP2
i5-3750k @ 3.8GHz (Win7 Pro) - SMP2
Location: University of Birmingham, UK

Re: viewer.exe has encountered an error

Post by John Naylor »

Welcome to the forums!

The display is buggy and does not work properly at the moment. Please so not use it until a new version has come out which explicitly states that the viewer has been fixed. And why that warning that was suggested has not been put on the website I don't know :roll:
Folding whatever I'm sent since March 2006 :) Beta testing since October 2006. www.FAH-Addict.net Administrator since August 2009.
Beberg
Pande Group Member
Posts: 307
Joined: Sat Dec 01, 2007 9:05 pm

Re: viewer.exe has encountered an error

Post by Beberg »

This error on Windows either means the install was incomplete (unlikely) or you are having driver issues.

What is your OS/Card/driver version, etc.
VijayPande
Pande Group Member
Posts: 2058
Joined: Fri Nov 30, 2007 6:25 am
Location: Stanford

Re: viewer.exe has encountered an error

Post by VijayPande »

PS We've also created this thread
viewtopic.php?f=50&t=5451

for this issue more generically. How about you post there (and anyone else is free to post there too).
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