Cant find my donor name

[Claudio]

Hi, i ve completed my first task with FAHClient on linux but i can't see my credits neither my donor name online (dmz12rqkrrnn) why? What i have to do?? My team is 234980

[Joe_H]

If you could post your log file showing the WU being uploaded and accepted, that would help. It can take a few hours for a WU to show up in the stats, and that can be longer if the WU uploaded to a Collection Server instead of the originating Work Server.

[Claudio]

GNU nano 5.6.1 log.txt M
16:38:12:
16:38:12: <!-- User Information -->
16:38:12: <team v='234980'/>
16:38:12: <user v='dmz12rqkrrnn'/>
16:38:12:
16:38:12: <!-- Folding Slots -->
16:38:12: <slot id='0' type='CPU'>
16:38:12: <paused v='true'/>
16:38:12: </slot>
16:38:12:</config>
16:38:12:Trying to access database...
16:38:13:Successfully acquired database lock
16:38:13:FS00:Initialized folding slot 00: cpu:2
^[[91m16:38:13:ERROR:Exception: Could not bind socket to 0.0.0.0:7396: Address >
^[[91m16:38:13:ERROR:Exception: Could not bind socket to 0.0.0.0 Address>
16:38:13:Set client configured
16:38:43:Caught signal SIGINT(2) on PID 1267
16:38:43:Exiting, please wait. . .
16:38:44:Clean exit

Thankyou.. i hope is he correct log file u asked... sorry im newbie

[Claudio]

And this is the view of my FAHControl.. i hope can help

[PaulTV]

Given the screen shot, it seems your client can't upload the results. It's trying to send, but it can't (you can see attempt 12 already). Do you happen to use a router with deep packet inspection (FRITZ!Box is known have that ability for example), or anti malware like Kaspersky? Those are known to cause trouble with uploads of results - and all kinds of hints on the forum on how to solve it.

[Claudio]

Uhm i dont know... i have a tp-link modem... i dont think i have fritz or kaspersky...

[Claudio]

what can i do?

[Joe_H]

Are you running your system behind a corporate or institutional firewall? That can also block uploads. Basically the FAHClient process needs the same network access as "known" browsers over ports 80 and 8080. Some firewalls will block that traffic if it is not from a known browser like Firefox, Chrome, Opera, etc.

[Claudio]

No, im running in my home network.. just using simple TP-link modem. Im using xubuntu linux version with firefox

[Claudio]

oem@Cyborg:~$ sudo netstat -tnlp
Connessioni Internet attive (solo server)
Proto CodaRic CodaInv Indirizzo locale Indirizzo remoto Stato PID/Program name
tcp 0 0 0.0.0.0:7396 0.0.0.0:* LISTEN 843/FAHClient
tcp 0 0 127.0.0.1:32455 0.0.0.0:* LISTEN 10248/python3
tcp 0 0 0.0.0.0:36330 0.0.0.0:* LISTEN 843/FAHClient
tcp 0 0 127.0.0.53:53 0.0.0.0:* LISTEN 563/systemd-resolve
tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 2599/cupsd
tcp6 0 0 ::1:631 :::* LISTEN 2599/cupsd

[gunnarre]

Can you tether your computer to your cell phone, or use a VPN, to test if that works?

[Claudio]

uhm ok i will try

[Claudio]

it seems that turning off the pc caused the cancellation of my first task, so i will have to do it again... i will retry..

[Claudio]

Hey, ive tried another task with nother pc (mac OS) and seems goes ok, no attempts..., i think its ok now and my name appeared in statistics even if with no credit yet... sorry for my english, above my log:

17:58:19:WU01:FS00:0xa8:Steps: first=475000000 total=480000000
17:58:21:WU01:FS00:0xa8:Completed 1 out of 5000000 steps (0%)
17:58:24:WU00:FS00:Upload 4.92%
17:58:30:WU00:FS00:Upload 8.95%
17:58:36:WU00:FS00:Upload 13.72%
17:58:42:WU00:FS00:Upload 19.24%
17:58:48:WU00:FS00:Upload 25.50%
17:58:54:WU00:FS00:Upload 31.61%
17:59:00:WU00:FS00:Upload 37.88%
17:59:06:WU00:FS00:Upload 43.84%
17:59:12:WU00:FS00:Upload 50.10%
17:59:18:WU00:FS00:Upload 56.37%
17:59:24:WU00:FS00:Upload 62.48%
17:59:30:WU00:FS00:Upload 68.74%
17:59:36:WU00:FS00:Upload 75.01%
17:59:42:WU00:FS00:Upload 81.27%
17:59:48:WU00:FS00:Upload 87.38%
17:59:54:WU00:FS00:Upload 93.79%
18:00:00:WU00:FS00:Upload 98.57%
18:00:02:WU00:FS00:Upload complete
18:00:02:WU00:FS00:Server responded WORK_ACK (400)
18:00:02:WU00:FS00:Final credit estimate, 8915.00 points
18:00:02:WU00:FS00:Cleaning up
18:01:42:WU01:FS00:0xa8:Completed 50000 out of 5000000 steps (1%)

so i think the problem is my other pc with linux... what i can do to solve the problem? thanks

[toTOW]

Posting FAH's log:
How to provide enough info to get helpful support.