'Release Device' error

[Orcadian]

I have had to pause Folding because an error box keeps popping up, every 60sec or so: "The procedure entry point clReleaseDevice could not be located in the dynamic link library OpenCl.dll". It originates from FahCore_22.exe. Does anyone know what's happening and how to fix it? The program continued to run.* Thanks. Alison

*It has been running continuously since 02.00 GMT last night - so around 24 hours - but was only assigned a project a couple of hours ago.

[Paragon]

Sounds like you're trying to fold on a GPU and you don't have a complete OpenCL installation. Can you post your log file? Without knowing your CPU and GPU config, operating system, etc, it's hard to diagnose

[Orcadian]

I think I've found a log file. (Sorry, newbie.) Here it is. I have noticed that if I pause Folding, when I restart the GPU indicator 'spins its wheel' for a couple of seconds, then stops and remains yellow. The GPU never seems to get used at all. Not sure if this is relevant. Alison

Code: Select all

01:23:10:  <user v='Orcadian'/>
01:23:10:
01:23:10:  <!-- Folding Slots -->
01:23:10:  <slot id='0' type='CPU'/>
01:23:10:  <slot id='1' type='GPU'/>
01:23:10:</config>
01:23:56:WU02:FS00:0xa7:Completed 62500 out of 250000 steps (25%)
01:24:07:WU00:FS01:Connecting to 65.254.110.245:8080
01:24:07:WARNING:WU00:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
01:24:07:WU00:FS01:Connecting to 18.218.241.186:80
01:24:08:WARNING:WU00:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
01:24:08:ERROR:WU00:FS01:Exception: Could not get an assignment
01:24:52:WU02:FS00:0xa7:Completed 65000 out of 250000 steps (26%)
01:25:44:WU00:FS01:Connecting to 65.254.110.245:8080
01:25:44:WARNING:WU00:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
01:25:44:WU00:FS01:Connecting to 18.218.241.186:80
01:25:45:WARNING:WU00:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
01:25:45:ERROR:WU00:FS01:Exception: Could not get an assignment
01:25:49:WU02:FS00:0xa7:Completed 67500 out of 250000 steps (27%)
01:26:46:WU02:FS00:0xa7:Completed 70000 out of 250000 steps (28%)
01:27:43:WU02:FS00:0xa7:Completed 72500 out of 250000 steps (29%)
01:28:21:WU00:FS01:Connecting to 65.254.110.245:8080
01:28:22:WARNING:WU00:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
01:28:22:WU00:FS01:Connecting to 18.218.241.186:80
01:28:22:WARNING:WU00:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
01:28:22:ERROR:WU00:FS01:Exception: Could not get an assignment
01:28:40:WU02:FS00:0xa7:Completed 75000 out of 250000 steps (30%)
01:29:36:WU02:FS00:0xa7:Completed 77500 out of 250000 steps (31%)
01:30:33:WU02:FS00:0xa7:Completed 80000 out of 250000 steps (32%)
01:31:29:WU02:FS00:0xa7:Completed 82500 out of 250000 steps (33%)
01:32:25:WU02:FS00:0xa7:Completed 85000 out of 250000 steps (34%)
01:32:36:WU00:FS01:Connecting to 65.254.110.245:8080
01:32:36:WARNING:WU00:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
01:32:36:WU00:FS01:Connecting to 18.218.241.186:80
01:32:36:WARNING:WU00:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
01:32:36:ERROR:WU00:FS01:Exception: Could not get an assignment
01:33:19:WU02:FS00:0xa7:Completed 87500 out of 250000 steps (35%)
01:34:13:WU02:FS00:0xa7:Completed 90000 out of 250000 steps (36%)
01:35:08:WU02:FS00:0xa7:Completed 92500 out of 250000 steps (37%)
01:36:03:WU02:FS00:0xa7:Completed 95000 out of 250000 steps (38%)
01:36:59:WU02:FS00:0xa7:Completed 97500 out of 250000 steps (39%)
01:37:56:WU02:FS00:0xa7:Completed 100000 out of 250000 steps (40%)
01:38:53:WU02:FS00:0xa7:Completed 102500 out of 250000 steps (41%)
01:39:27:WU00:FS01:Connecting to 65.254.110.245:8080
01:39:27:WU00:FS01:Assigned to work server 128.252.203.10
01:39:27:WU00:FS01:Requesting new work unit for slot 01: READY gpu:0:GF106GL [Quadro 2000] from 128.252.203.10
01:39:27:WU00:FS01:Connecting to 128.252.203.10:8080
01:39:50:WU02:FS00:0xa7:Completed 105000 out of 250000 steps (42%)
01:40:11:WU00:FS01:Downloading 51.20MiB
01:40:17:WU00:FS01:Download 4.15%
01:40:23:WU00:FS01:Download 9.77%
01:40:29:WU00:FS01:Download 14.53%
01:40:35:WU00:FS01:Download 20.27%
01:40:41:WU00:FS01:Download 26.00%
01:40:46:WU02:FS00:0xa7:Completed 107500 out of 250000 steps (43%)
01:40:47:WU00:FS01:Download 31.50%
01:40:53:WU00:FS01:Download 36.87%
01:40:59:WU00:FS01:Download 42.48%
01:41:05:WU00:FS01:Download 48.22%
01:41:11:WU00:FS01:Download 53.84%
01:41:17:WU00:FS01:Download 59.58%
01:41:23:WU00:FS01:Download 65.31%
01:41:29:WU00:FS01:Download 70.20%
01:41:35:WU00:FS01:Download 75.93%
01:41:41:WU00:FS01:Download 80.94%
01:41:43:WU02:FS00:0xa7:Completed 110000 out of 250000 steps (44%)
01:41:47:WU00:FS01:Download 86.19%
01:41:53:WU00:FS01:Download 91.93%
01:41:59:WU00:FS01:Download 97.30%
01:42:03:WU00:FS01:Download complete
01:42:03:WU00:FS01:Received Unit: id:00 state:DOWNLOAD error:NO_ERROR project:11763 run:0 clone:9408 gen:1 core:0x22 unit:0x0000000180fccb0a5e71134fe02c34ed
01:42:03:WU00:FS01:Starting
01:42:03:WU00:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Alison\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 00 -suffix 01 -version 705 -lifeline 2496 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
01:42:03:WU00:FS01:Started FahCore on PID 3480
01:42:03:WU00:FS01:Core PID:8056
01:42:03:WU00:FS01:FahCore 0x22 started
01:42:14:WARNING:WU00:FS01:FahCore returned an unknown error code which probably indicates that it crashed
01:42:14:WARNING:WU00:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
01:42:14:WU00:FS01:Starting
01:42:14:WU00:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Alison\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 00 -suffix 01 -version 705 -lifeline 2496 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
01:42:14:WU00:FS01:Started FahCore on PID 8860
01:42:14:WU00:FS01:Core PID:9868
01:42:14:WU00:FS01:FahCore 0x22 started
01:42:38:WU02:FS00:0xa7:Completed 112500 out of 250000 steps (45%)
01:43:34:WU02:FS00:0xa7:Completed 115000 out of 250000 steps (46%)
01:44:29:WU02:FS00:0xa7:Completed 117500 out of 250000 steps (47%)
01:45:25:WU02:FS00:0xa7:Completed 120000 out of 250000 steps (48%)
01:46:20:WU02:FS00:0xa7:Completed 122500 out of 250000 steps (49%)

[Orcadian]

I'm on Windows 7 Pro, SP1, GPU is Nvidia Quadro 2000. Machine is Dell Precision, 64-bit.

[Paragon]

Could you restart folding and post the first 200 lines or so of the log? That way the system specs show up. You can use the "code" button on the forum text editor to wrap the log file so it is more easily readable (puts it in a box that scrolls within the post).

The Quadro 2000 is an older card but it's still supported I think. Will know for sure with the header on the log file.

Have you grabbed the latest drivers for it? In the following thread, people had issues with that card until they got newer drivers

viewtopic.php?f=59&t=19090

[Orcadian]

Well, Device Mgr found new driver software! So have installed it but cannot so far recover my desktop. I will need to reboot, then restart Folding and post logs. Watch ths space.

[Orcadian]

Right, I've rebooted - but the error is still popping up - and the GPU indicator is still blank yellow. B*gger! Here's the log after restart. It's 3am here so I'm off to bed, but will check back tomorrow. Thanks for your attempts to resolve this! Alison

Code: Select all

*********************** Log Started 2020-03-19T02:58:07Z ***********************
02:58:07:************************* Folding@home Client *************************
02:58:07:        Website: https://foldingathome.org/
02:58:07:      Copyright: (c) 2009-2018 foldingathome.org
02:58:07:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
02:58:07:           Args: 
02:58:07:         Config: C:\Users\Alison\AppData\Roaming\FAHClient\config.xml
02:58:07:******************************** Build ********************************
02:58:07:        Version: 7.5.1
02:58:07:           Date: May 11 2018
02:58:07:           Time: 13:06:32
02:58:07:     Repository: Git
02:58:07:       Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
02:58:07:         Branch: master
02:58:07:       Compiler: Visual C++ 2008
02:58:07:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
02:58:07:       Platform: win32 10
02:58:07:           Bits: 32
02:58:07:           Mode: Release
02:58:07:******************************* System ********************************
02:58:07:            CPU: Intel(R) Xeon(R) CPU E5-2665 0 @ 2.40GHz
02:58:07:         CPU ID: GenuineIntel Family 6 Model 45 Stepping 7
02:58:07:           CPUs: 16
02:58:07:         Memory: 31.96GiB
02:58:07:    Free Memory: 29.27GiB
02:58:07:        Threads: WINDOWS_THREADS
02:58:07:     OS Version: 6.1
02:58:07:    Has Battery: false
02:58:07:     On Battery: false
02:58:07:     UTC Offset: 0
02:58:07:            PID: 3232
02:58:07:            CWD: C:\Users\Alison\AppData\Roaming\FAHClient
02:58:07:             OS: Windows 7 Professional
02:58:07:        OS Arch: AMD64
02:58:07:           GPUs: 1
02:58:07:          GPU 0: Bus:3 Slot:0 Func:0 NVIDIA:2 GF106GL [Quadro 2000]
02:58:07:  CUDA Device 0: Platform:0 Device:0 Bus:3 Slot:0 Compute:2.1 Driver:5.5
02:58:07:OpenCL Device 0: Platform:0 Device:0 Bus:3 Slot:0 Compute:1.1 Driver:320.9
02:58:07:OpenCL Device 1: Platform:1 Device:0 Bus:3 Slot:0 Compute:1.1 Driver:320.9
02:58:07:  Win32 Service: false
02:58:07:***********************************************************************
02:58:07:<config>
02:58:07:  <!-- Folding Core -->
02:58:07:  <core-priority v='low'/>
02:58:07:
02:58:07:  <!-- Network -->
02:58:07:  <proxy v=':8080'/>
02:58:07:
02:58:07:  <!-- Slot Control -->
02:58:07:  <power v='MEDIUM'/>
02:58:07:
02:58:07:  <!-- User Information -->
02:58:07:  <user v='Orcadian'/>
02:58:07:
02:58:07:  <!-- Folding Slots -->
02:58:07:  <slot id='0' type='CPU'>
02:58:07:    <paused v='true'/>
02:58:07:  </slot>
02:58:07:  <slot id='1' type='GPU'>
02:58:07:    <paused v='true'/>
02:58:07:  </slot>
02:58:07:</config>
02:58:07:Trying to access database...
02:58:08:Successfully acquired database lock
02:58:08:Enabled folding slot 00: PAUSED cpu:14 (by user)
02:58:08:Enabled folding slot 01: PAUSED gpu:0:GF106GL [Quadro 2000] (by user)
03:00:14:7:127.0.0.1:New Web connection
03:00:28:FS00:Unpaused
03:00:28:FS01:Unpaused
03:00:28:WU01:FS01:Starting
03:00:28:WU01:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Alison\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 01 -suffix 01 -version 705 -lifeline 3232 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
03:00:28:WU01:FS01:Started FahCore on PID 2868
03:00:29:WU01:FS01:Core PID:6312
03:00:29:WU01:FS01:FahCore 0x22 started
03:00:29:WU00:FS00:Starting
03:00:29:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Alison\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/avx/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 705 -lifeline 3232 -checkpoint 15 -np 14
03:00:29:WU00:FS00:Started FahCore on PID 952
03:00:29:WU00:FS00:Core PID:4928
03:00:29:WU00:FS00:FahCore 0xa7 started
03:00:30:WU00:FS00:0xa7:*********************** Log Started 2020-03-19T03:00:30Z ***********************
03:00:30:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
03:00:30:WU00:FS00:0xa7:       Type: 0xa7
03:00:30:WU00:FS00:0xa7:       Core: Gromacs
03:00:30:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 705 -lifeline 952 -checkpoint 15 -np 14
03:00:30:WU00:FS00:0xa7:************************************ CBang *************************************
03:00:30:WU00:FS00:0xa7:       Date: Oct 26 2019
03:00:30:WU00:FS00:0xa7:       Time: 01:38:25
03:00:30:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
03:00:30:WU00:FS00:0xa7:     Branch: master
03:00:30:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
03:00:30:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
03:00:30:WU00:FS00:0xa7:   Platform: win32 10
03:00:30:WU00:FS00:0xa7:       Bits: 64
03:00:30:WU00:FS00:0xa7:       Mode: Release
03:00:30:WU00:FS00:0xa7:************************************ System ************************************
03:00:30:WU00:FS00:0xa7:        CPU: Intel(R) Xeon(R) CPU E5-2665 0 @ 2.40GHz
03:00:30:WU00:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 45 Stepping 7
03:00:30:WU00:FS00:0xa7:       CPUs: 16
03:00:30:WU00:FS00:0xa7:     Memory: 31.96GiB
03:00:30:WU00:FS00:0xa7:Free Memory: 28.23GiB
03:00:30:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
03:00:30:WU00:FS00:0xa7: OS Version: 6.1
03:00:30:WU00:FS00:0xa7:Has Battery: false
03:00:30:WU00:FS00:0xa7: On Battery: false
03:00:30:WU00:FS00:0xa7: UTC Offset: 0
03:00:30:WU00:FS00:0xa7:        PID: 4928
03:00:30:WU00:FS00:0xa7:        CWD: C:\Users\Alison\AppData\Roaming\FAHClient\work
03:00:30:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
03:00:30:WU00:FS00:0xa7:    Version: 0.0.18
03:00:30:WU00:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
03:00:30:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
03:00:30:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
03:00:30:WU00:FS00:0xa7:       Date: Oct 26 2019
03:00:30:WU00:FS00:0xa7:       Time: 01:52:30
03:00:30:WU00:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
03:00:30:WU00:FS00:0xa7:     Branch: master
03:00:30:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
03:00:30:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
03:00:30:WU00:FS00:0xa7:   Platform: win32 10
03:00:30:WU00:FS00:0xa7:       Bits: 64
03:00:30:WU00:FS00:0xa7:       Mode: Release
03:00:30:WU00:FS00:0xa7:************************************ Build *************************************
03:00:30:WU00:FS00:0xa7:       SIMD: avx_256
03:00:30:WU00:FS00:0xa7:********************************************************************************
03:00:30:WU00:FS00:0xa7:Project: 13851 (Run 0, Clone 245, Gen 0)
03:00:30:WU00:FS00:0xa7:Unit: 0x00000000287234c95e7258c538fbfb2f
03:00:30:WU00:FS00:0xa7:Digital signatures verified
03:00:30:WU00:FS00:0xa7:Reducing thread count from 14 to 13 to avoid domain decomposition with large prime factor 7
03:00:30:WU00:FS00:0xa7:Reducing thread count from 13 to 12 to avoid domain decomposition by a prime number > 3
03:00:30:WU00:FS00:0xa7:Calling: mdrun -s frame0.tpr -o frame0.trr -x frame0.xtc -e frame0.edr -cpi state.cpt -cpt 15 -nt 12
03:00:31:WU00:FS00:0xa7:Steps: first=0 total=500000
03:00:32:WARNING:WU01:FS01:FahCore returned an unknown error code which probably indicates that it crashed
03:00:32:WARNING:WU01:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
03:00:33:WU01:FS01:Starting
03:00:33:WU01:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Alison\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 01 -suffix 01 -version 705 -lifeline 3232 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
03:00:33:WU01:FS01:Started FahCore on PID 6208
03:00:33:WU01:FS01:Core PID:6224
03:00:33:WU01:FS01:FahCore 0x22 started
03:00:34:WU00:FS00:0xa7:Completed 26042 out of 500000 steps (5%)
03:00:41:WARNING:WU01:FS01:FahCore returned an unknown error code which probably indicates that it crashed
03:00:41:WARNING:WU01:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
03:01:11:Saving configuration to config.xml
03:01:11:<config>
03:01:11:  <!-- Folding Core -->
03:01:11:  <core-priority v='low'/>
03:01:11:
03:01:11:  <!-- Network -->
03:01:11:  <proxy v=':8080'/>
03:01:11:
03:01:11:  <!-- Slot Control -->
03:01:11:  <power v='MEDIUM'/>
03:01:11:
03:01:11:  <!-- User Information -->
03:01:11:  <user v='Orcadian'/>
03:01:11:
03:01:11:  <!-- Folding Slots -->
03:01:11:  <slot id='0' type='CPU'/>
03:01:11:  <slot id='1' type='GPU'/>
03:01:11:</config>
03:01:33:WU01:FS01:Starting
03:01:33:WU01:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\Alison\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 01 -suffix 01 -version 705 -lifeline 3232 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
03:01:33:WU01:FS01:Started FahCore on PID 7104
03:01:33:WU01:FS01:Core PID:7012
03:01:33:WU01:FS01:FahCore 0x22 started
03:01:36:WARNING:WU01:FS01:FahCore returned an unknown error code which probably indicates that it crashed
03:01:36:WARNING:WU01:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
03:01:36:WARNING:WU01:FS01:Too many errors, failing
03:01:37:WU01:FS01:Sending unit results: id:01 state:SEND error:FAILED project:11762 run:0 clone:9109 gen:1 core:0x22 unit:0x0000000280fccb0a5e7113c30ce99d52
03:01:37:WU01:FS01:Connecting to 128.252.203.10:8080
03:01:37:WU02:FS01:Connecting to 65.254.110.245:8080
03:01:38:WARNING:WU02:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
03:01:38:WU02:FS01:Connecting to 18.218.241.186:80
03:01:39:WARNING:WU02:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:01:39:ERROR:WU02:FS01:Exception: Could not get an assignment
03:01:39:WU02:FS01:Connecting to 65.254.110.245:8080
03:01:40:WARNING:WU02:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
03:01:40:WU02:FS01:Connecting to 18.218.241.186:80
03:01:40:WARNING:WU02:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:01:40:ERROR:WU02:FS01:Exception: Could not get an assignment
03:02:19:WU00:FS00:0xa7:Completed 30000 out of 500000 steps (6%)
03:02:30:WU01:FS01:Server responded WORK_ACK (400)
03:02:30:WU01:FS01:Cleaning up
03:02:39:WU02:FS01:Connecting to 65.254.110.245:8080
03:02:39:WARNING:WU02:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
03:02:39:WU02:FS01:Connecting to 18.218.241.186:80
03:02:40:WARNING:WU02:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
03:02:40:ERROR:WU02:FS01:Exception: Could not get an assignment

[Paragon]

Looks like there are a few stability things going on, including the client dynamically reducing the CPU thread count to 12 (from 14) to avoid issues with prime numbers. I recommend setting the CPU slot number of threads to 12 to avoid this and leave some CPU resources free to feed the GPU.

GPU drivers look more up to date than the ones other folks have which were were working. What about temps on that GPU? I wonder if it's getting really hot. If you have MSI afterburner you can check

Also I'd still go to Nvidias website and get drivers directly from them vs. the device manager. That way you get everything, including the latest OpenCL

[Orcadian]

Many things done since last night but no improvement, alas!
1. Downloaded & installed MSI Afterburner. It gives the GPU temp as between 42 deg (startup) and 62deg, but typically 52deg. Interestingly, Speedfan reports this temp at 'CPU'. The GPU is not being used by Folding. CPU cores are running v. hot, 76-82deg.
2. In Configure, I changed CPU slot number of threads to 12. (I left GPU the ame, i.e. -1)
3. After a long search (they do not make it easy for novices!) I downloaded and installed a new Quadro 2000 driver ex Nvidia. It's version 21.21.13.7783, 13Jan2018 -- 5 years more recent than the one W7 Device Mgr found!!

Several reboots later... The CPU side is working away, says 'running'. The GPU side of the display is at zero, yellow dot, says 'loading...'.

Here is the new Folding startup log (with its bad news re the driver).

Code: Select all

*********************** Log Started 2020-03-19T17:11:17Z ***********************
17:11:17:************************* Folding@home Client *************************
17:11:17:      Website: https://foldingathome.org/
17:11:17:    Copyright: (c) 2009-2018 foldingathome.org
17:11:17:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
17:11:17:         Args: 
17:11:17:       Config: C:\Users\Alison\AppData\Roaming\FAHClient\config.xml
17:11:17:******************************** Build ********************************
17:11:17:      Version: 7.5.1
17:11:17:         Date: May 11 2018
17:11:17:         Time: 13:06:32
17:11:17:   Repository: Git
17:11:17:     Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
17:11:17:       Branch: master
17:11:17:     Compiler: Visual C++ 2008
17:11:17:      Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
17:11:17:     Platform: win32 10
17:11:17:         Bits: 32
17:11:17:         Mode: Release
17:11:17:******************************* System ********************************
17:11:17:          CPU: Intel(R) Xeon(R) CPU E5-2665 0 @ 2.40GHz
17:11:17:       CPU ID: GenuineIntel Family 6 Model 45 Stepping 7
17:11:17:         CPUs: 16
17:11:17:       Memory: 31.96GiB
17:11:17:  Free Memory: 29.29GiB
17:11:17:      Threads: WINDOWS_THREADS
17:11:17:   OS Version: 6.1
17:11:17:  Has Battery: false
17:11:17:   On Battery: false
17:11:17:   UTC Offset: 0
17:11:17:          PID: 3652
17:11:17:          CWD: C:\Users\Alison\AppData\Roaming\FAHClient
17:11:17:           OS: Windows 7 Professional
17:11:17:      OS Arch: AMD64
17:11:17:         GPUs: 1
17:11:17:        GPU 0: Bus:3 Slot:0 Func:0 NVIDIA:2 GF106GL [Quadro 2000]
17:11:17:         CUDA: Not detected: cuInit() returned 100
17:11:17:       OpenCL: Not detected: clGetPlatformIDs() returned -1001
17:11:17:Win32 Service: false
17:11:17:***********************************************************************
17:11:17:<config>
17:11:17:  <!-- Folding Core -->
17:11:17:  <core-priority v='low'/>
17:11:17:
17:11:17:  <!-- Network -->
17:11:17:  <proxy v=':8080'/>
17:11:17:
17:11:17:  <!-- Slot Control -->
17:11:17:  <power v='MEDIUM'/>
17:11:17:
17:11:17:  <!-- User Information -->
17:11:17:  <user v='Orcadian'/>
17:11:17:
17:11:17:  <!-- Folding Slots -->
17:11:17:  <slot id='0' type='CPU'>
17:11:17:    <cpus v='12'/>
17:11:17:    <paused v='true'/>
17:11:17:  </slot>
17:11:17:  <slot id='1' type='GPU'>
17:11:17:    <paused v='true'/>
17:11:17:  </slot>
17:11:17:</config>
17:11:17:Trying to access database...
17:11:18:Successfully acquired database lock
17:11:18:Enabled folding slot 00: PAUSED cpu:12 (by user)
17:11:18:Enabled folding slot 01: PAUSED gpu:0:GF106GL [Quadro 2000] (by user)
17:11:18:ERROR:No compute devices matched GPU #0 NVIDIA:2 GF106GL [Quadro 2000].  You may need to update your graphics drivers.

[Orcadian]

Just searched my W7 system disk for files called '*OpenCL*.dll' and there are three:
C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll
C:\Program Files\NVIDIA Corporation\OPenCL\OpenCL64.dll
C:\Program Files (x86)\AnyVideoConverter\OpenCL.dll

Should this file be anywhere else too?

I have to go out shortly but will be able to check email again around noon GMT tomorrow, 20/3. Alison

[CookieStorm]

I'm getting the same error but only on my laptop.

Code: Select all

*********************** Log Started 2020-03-19T23:17:50Z ***********************
23:17:50:************************* Folding@home Client *************************
23:17:50:        Website: https://foldingathome.org/
23:17:50:      Copyright: (c) 2009-2018 foldingathome.org
23:17:50:         Author: Joseph Coffland <joseph@cauldrondevelopment.com>
23:17:50:           Args: --open-web-control
23:17:50:         Config: C:\Users\usernamehere\AppData\Roaming\FAHClient\config.xml
23:17:50:******************************** Build ********************************
23:17:50:        Version: 7.5.1
23:17:50:           Date: May 11 2018
23:17:50:           Time: 13:06:32
23:17:50:     Repository: Git
23:17:50:       Revision: 4705bf53c635f88b8fe85af7675557e15d491ff0
23:17:50:         Branch: master
23:17:50:       Compiler: Visual C++ 2008
23:17:50:        Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
23:17:50:       Platform: win32 10
23:17:50:           Bits: 32
23:17:50:           Mode: Release
23:17:50:******************************* System ********************************
23:17:50:            CPU: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz
23:17:50:         CPU ID: GenuineIntel Family 6 Model 30 Stepping 5
23:17:50:           CPUs: 8
23:17:50:         Memory: 7.98GiB
23:17:50:    Free Memory: 5.55GiB
23:17:50:        Threads: WINDOWS_THREADS
23:17:50:     OS Version: 6.1
23:17:50:    Has Battery: true
23:17:50:     On Battery: false
23:17:50:     UTC Offset: -5
23:17:50:            PID: 1256
23:17:50:            CWD: C:\Users\usernamehere\AppData\Roaming\FAHClient
23:17:50:             OS: Windows 7 Home Premium
23:17:50:        OS Arch: AMD64
23:17:50:           GPUs: 1
23:17:50:          GPU 0: Bus:1 Slot:0 Func:0 NVIDIA:2 GF108 [GeForce GT 425M]
23:17:50:  CUDA Device 0: Platform:0 Device:0 Bus:1 Slot:0 Compute:2.1 Driver:3.2
23:17:50:OpenCL Device 0: Platform:0 Device:0 Bus:NA Slot:NA Compute:1.0 Driver:266.72
23:17:50:  Win32 Service: false
23:17:50:***********************************************************************
23:17:50:<config>
23:17:50:  <!-- Folding Slot Configuration -->
23:17:50:  <cause v='ALZHEIMERS'/>
23:17:50:
23:17:50:  <!-- Slot Control -->
23:17:50:  <power v='FULL'/>
23:17:50:
23:17:50:  <!-- User Information -->
23:17:50:  <passkey v='********************************'/>
23:17:50:  <team v='243287'/>
23:17:50:  <user v='HC_Goldhero'/>
23:17:50:
23:17:50:  <!-- Folding Slots -->
23:17:50:  <slot id='0' type='CPU'>
23:17:50:    <paused v='true'/>
23:17:50:  </slot>
23:17:50:  <slot id='1' type='GPU'>
23:17:50:    <paused v='true'/>
23:17:50:  </slot>
23:17:50:</config>
23:17:50:Trying to access database...
23:17:50:Successfully acquired database lock
23:17:50:Enabled folding slot 00: PAUSED cpu:7 (by user)
23:17:50:Enabled folding slot 01: PAUSED gpu:0:GF108 [GeForce GT 425M] (by user)
23:17:50:ERROR:Exception: Failed to register systray icon: An attempt was made to reference a token that does not exist.
23:17:55:16:127.0.0.1:New Web connection
23:19:47:FS00:Unpaused
23:19:47:FS01:Unpaused
23:19:47:WU02:FS01:Starting
23:19:47:WU02:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\usernamehere\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 02 -suffix 01 -version 705 -lifeline 1256 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
23:19:47:WU02:FS01:Started FahCore on PID 6972
23:19:47:WU02:FS01:Core PID:4676
23:19:47:WU02:FS01:FahCore 0x22 started
23:19:47:WU00:FS00:Starting
23:19:47:WU00:FS00:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\usernamehere\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_a7.fah/FahCore_a7.exe -dir 00 -suffix 01 -version 705 -lifeline 1256 -checkpoint 15 -np 7
23:19:47:WU00:FS00:Started FahCore on PID 3408
23:19:47:WU00:FS00:Core PID:2108
23:19:47:WU00:FS00:FahCore 0xa7 started
23:19:48:WU00:FS00:0xa7:*********************** Log Started 2020-03-19T23:19:47Z ***********************
23:19:48:WU00:FS00:0xa7:************************** Gromacs Folding@home Core ***************************
23:19:48:WU00:FS00:0xa7:       Type: 0xa7
23:19:48:WU00:FS00:0xa7:       Core: Gromacs
23:19:48:WU00:FS00:0xa7:       Args: -dir 00 -suffix 01 -version 705 -lifeline 3408 -checkpoint 15 -np 7
23:19:48:WU00:FS00:0xa7:************************************ CBang *************************************
23:19:48:WU00:FS00:0xa7:       Date: Oct 26 2019
23:19:48:WU00:FS00:0xa7:       Time: 01:38:35
23:19:48:WU00:FS00:0xa7:   Revision: c46a1a011a24143739ac7218c5a435f66777f62f
23:19:48:WU00:FS00:0xa7:     Branch: master
23:19:48:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
23:19:48:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
23:19:48:WU00:FS00:0xa7:   Platform: win32 10
23:19:48:WU00:FS00:0xa7:       Bits: 64
23:19:48:WU00:FS00:0xa7:       Mode: Release
23:19:48:WU00:FS00:0xa7:************************************ System ************************************
23:19:48:WU00:FS00:0xa7:        CPU: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz
23:19:48:WU00:FS00:0xa7:     CPU ID: GenuineIntel Family 6 Model 30 Stepping 5
23:19:48:WU00:FS00:0xa7:       CPUs: 8
23:19:48:WU00:FS00:0xa7:     Memory: 7.98GiB
23:19:48:WU00:FS00:0xa7:Free Memory: 5.55GiB
23:19:48:WU00:FS00:0xa7:    Threads: WINDOWS_THREADS
23:19:48:WU00:FS00:0xa7: OS Version: 6.1
23:19:48:WU00:FS00:0xa7:Has Battery: true
23:19:48:WU00:FS00:0xa7: On Battery: false
23:19:48:WU00:FS00:0xa7: UTC Offset: -5
23:19:48:WU00:FS00:0xa7:        PID: 2108
23:19:48:WU00:FS00:0xa7:        CWD: C:\Users\usernamehere\AppData\Roaming\FAHClient\work
23:19:48:WU00:FS00:0xa7:******************************** Build - libFAH ********************************
23:19:48:WU00:FS00:0xa7:    Version: 0.0.18
23:19:48:WU00:FS00:0xa7:     Author: Joseph Coffland <joseph@cauldrondevelopment.com>
23:19:48:WU00:FS00:0xa7:  Copyright: 2019 foldingathome.org
23:19:48:WU00:FS00:0xa7:   Homepage: https://foldingathome.org/
23:19:48:WU00:FS00:0xa7:       Date: Oct 26 2019
23:19:48:WU00:FS00:0xa7:       Time: 01:52:44
23:19:48:WU00:FS00:0xa7:   Revision: c1e3513b1bc0c16013668f2173ee969e5995b38e
23:19:48:WU00:FS00:0xa7:     Branch: master
23:19:48:WU00:FS00:0xa7:   Compiler: Visual C++ 2008
23:19:48:WU00:FS00:0xa7:    Options: /TP /nologo /EHa /wd4297 /wd4103 /Ox /MT
23:19:48:WU00:FS00:0xa7:   Platform: win32 10
23:19:48:WU00:FS00:0xa7:       Bits: 64
23:19:48:WU00:FS00:0xa7:       Mode: Release
23:19:48:WU00:FS00:0xa7:************************************ Build *************************************
23:19:48:WU00:FS00:0xa7:       SIMD: sse2
23:19:48:WU00:FS00:0xa7:********************************************************************************
23:19:48:WU00:FS00:0xa7:Project: 14307 (Run 3, Clone 59, Gen 16)
23:19:48:WU00:FS00:0xa7:Unit: 0x000000139bf7a4d55e655ee4c1f60465
23:19:48:WU00:FS00:0xa7:Digital signatures verified
23:19:48:WU00:FS00:0xa7:Reducing thread count from 7 to 6 to avoid domain decomposition by a prime number > 3
23:19:48:WU00:FS00:0xa7:Calling: mdrun -s frame16.tpr -o frame16.trr -cpi state.cpt -cpt 15 -nt 6
23:19:48:WU00:FS00:0xa7:Steps: first=8000000 total=500000
23:19:49:WU00:FS00:0xa7:Completed 3432 out of 500000 steps (0%)
23:19:51:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
23:19:51:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
23:19:51:WU02:FS01:Starting
23:19:51:WU02:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\usernamehere\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 02 -suffix 01 -version 705 -lifeline 1256 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
23:19:51:WU02:FS01:Started FahCore on PID 1204
23:19:51:WU02:FS01:Core PID:4196
23:19:51:WU02:FS01:FahCore 0x22 started
23:19:52:Saving configuration to config.xml
23:19:52:<config>
23:19:52:  <!-- Folding Slot Configuration -->
23:19:52:  <cause v='ALZHEIMERS'/>
23:19:52:
23:19:52:  <!-- Slot Control -->
23:19:52:  <power v='FULL'/>
23:19:52:
23:19:52:  <!-- User Information -->
23:19:52:  <passkey v='********************************'/>
23:19:52:  <team v='243287'/>
23:19:52:  <user v='HC_Goldhero'/>
23:19:52:
23:19:52:  <!-- Folding Slots -->
23:19:52:  <slot id='0' type='CPU'/>
23:19:52:  <slot id='1' type='GPU'/>
23:19:52:</config>
23:19:52:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
23:19:52:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
23:19:52:WARNING:WU02:FS01:Too many errors, failing
23:19:52:WU02:FS01:Sending unit results: id:02 state:SEND error:FAILED project:11778 run:0 clone:4763 gen:0 core:0x22 unit:0x00000000287234c95e73c4003623e354
23:19:52:WU02:FS01:Connecting to 40.114.52.201:8080
23:19:52:WU02:FS01:Server responded WORK_ACK (400)
23:19:52:WU02:FS01:Cleaning up
23:19:52:WU01:FS01:Connecting to 65.254.110.245:8080
23:19:53:WARNING:WU01:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
23:19:53:WU01:FS01:Connecting to 18.218.241.186:80
23:19:53:WU01:FS01:Assigned to work server 155.247.166.220
23:19:53:WU01:FS01:Requesting new work unit for slot 01: READY gpu:0:GF108 [GeForce GT 425M] from 155.247.166.220
23:19:53:WU01:FS01:Connecting to 155.247.166.220:8080
23:19:54:WU01:FS01:Downloading 5.82MiB
23:19:55:WU01:FS01:Download complete
23:19:55:WU01:FS01:Received Unit: id:01 state:DOWNLOAD error:NO_ERROR project:14310 run:147 clone:0 gen:68 core:0x21 unit:0x0000004c0002894c5dee681f9d9736af
23:19:55:WU01:FS01:Starting
23:19:55:WU01:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\usernamehere\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/nvidia/Core_21.fah/FahCore_21.exe -dir 01 -suffix 01 -version 705 -lifeline 1256 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
23:19:55:WU01:FS01:Started FahCore on PID 6076
23:19:55:WU01:FS01:Core PID:4552
23:19:55:WU01:FS01:FahCore 0x21 started
23:19:57:WU01:FS01:0x21:*********************** Log Started 2020-03-19T23:19:56Z ***********************
23:19:57:WU01:FS01:0x21:Project: 14310 (Run 147, Clone 0, Gen 68)
23:19:57:WU01:FS01:0x21:Unit: 0x0000004c0002894c5dee681f9d9736af
23:19:57:WU01:FS01:0x21:CPU: 0x00000000000000000000000000000000
23:19:57:WU01:FS01:0x21:Machine: 1
23:19:57:WU01:FS01:0x21:Reading tar file core.xml
23:19:57:WU01:FS01:0x21:Reading tar file integrator.xml
23:19:57:WU01:FS01:0x21:Reading tar file state.xml
23:19:57:WU01:FS01:0x21:Reading tar file system.xml
23:19:57:WU01:FS01:0x21:Digital signatures verified
23:19:57:WU01:FS01:0x21:Folding@home GPU Core21 Folding@home Core
23:19:57:WU01:FS01:0x21:Version 0.0.20
23:20:00:WU01:FS01:0x21:ERROR:exception: Error compiling kernel: <program source>:15:9: error: unknown type name 'float3'
23:20:00:WU01:FS01:0x21:ERROR:typedef float3 real3;
23:20:00:WU01:FS01:0x21:ERROR:        ^
23:20:00:WU01:FS01:0x21:ERROR:<program source>:19:9: error: unknown type name 'double3'
23:20:00:WU01:FS01:0x21:ERROR:typedef double3 mixed3;
23:20:00:WU01:FS01:0x21:ERROR:        ^
23:20:00:WU01:FS01:0x21:Saving result file logfile_01.txt
23:20:00:WU01:FS01:0x21:Saving result file log.txt
23:20:00:WU01:FS01:0x21:Folding@home Core Shutdown: BAD_WORK_UNIT
23:20:01:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
23:20:01:WU01:FS01:Sending unit results: id:01 state:SEND error:FAULTY project:14310 run:147 clone:0 gen:68 core:0x21 unit:0x0000004c0002894c5dee681f9d9736af
23:20:01:WU01:FS01:Uploading 7.00KiB to 155.247.166.220
23:20:01:WU01:FS01:Connecting to 155.247.166.220:8080
23:20:01:WU01:FS01:Upload complete
23:20:01:WU01:FS01:Server responded WORK_ACK (400)
23:20:01:WU01:FS01:Cleaning up
23:20:01:WU02:FS01:Connecting to 65.254.110.245:8080
23:20:01:WARNING:WU02:FS01:Failed to get assignment from '65.254.110.245:8080': No WUs available for this configuration
23:20:01:WU02:FS01:Connecting to 18.218.241.186:80
23:20:01:WARNING:WU02:FS01:Failed to get assignment from '18.218.241.186:80': No WUs available for this configuration
23:20:01:ERROR:WU02:FS01:Exception: Could not get an assignment
23:20:02:WU02:FS01:Connecting to 65.254.110.245:8080
23:20:02:WU02:FS01:Assigned to work server 155.247.164.213
23:20:02:WU02:FS01:Requesting new work unit for slot 01: READY gpu:0:GF108 [GeForce GT 425M] from 155.247.164.213
23:20:02:WU02:FS01:Connecting to 155.247.164.213:8080
23:20:05:WU02:FS01:Downloading 4.52MiB
23:20:11:WU02:FS01:Download 29.05%
23:20:17:WU02:FS01:Download 55.33%
23:20:23:WU02:FS01:Download 100.00%
23:20:23:WU02:FS01:Download complete
23:20:23:WU02:FS01:Received Unit: id:02 state:DOWNLOAD error:NO_ERROR project:11755 run:0 clone:116 gen:13 core:0x22 unit:0x000000139bf7a4d55e6d76df3837714d
23:20:23:WU02:FS01:Starting
23:20:23:WU02:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\usernamehere\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 02 -suffix 01 -version 705 -lifeline 1256 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
23:20:23:WU02:FS01:Started FahCore on PID 6032
23:20:23:WU02:FS01:Core PID:6344
23:20:23:WU02:FS01:FahCore 0x22 started
23:20:25:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
23:20:25:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
23:20:25:WU02:FS01:Starting
23:20:25:WU02:FS01:Running FahCore: "C:\Program Files (x86)\FAHClient/FAHCoreWrapper.exe" C:\Users\usernamehere\AppData\Roaming\FAHClient\cores/cores.foldingathome.org/v7/win/64bit/Core_22.fah/FahCore_22.exe -dir 02 -suffix 01 -version 705 -lifeline 1256 -checkpoint 15 -gpu-vendor nvidia -opencl-platform 0 -opencl-device 0 -cuda-device 0 -gpu 0
23:20:25:WU02:FS01:Started FahCore on PID 5592
23:20:25:WU02:FS01:Core PID:1620
23:20:25:WU02:FS01:FahCore 0x22 started
23:20:26:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
23:20:26:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)
23:20:33:WU00:FS00:0xa7:Completed 5000 out of 500000 steps (1%)

The lines I keep seeing repeated in the log whenever the error comes up are:
23:20:26:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
23:20:26:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)

[Paragon]

Just searched my W7 system disk for files called '*OpenCL*.dll' and there are three:
C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll
C:\Program Files\NVIDIA Corporation\OPenCL\OpenCL64.dll
C:\Program Files (x86)\AnyVideoConverter\OpenCL.dll

Should this file be anywhere else too?

I have to go out shortly but will be able to check email again around noon GMT tomorrow, 20/3. Alison

On Windows 10, all those are in C:\Windows\System32. I'm not sure if they should also be in that directory on Windows 7. Do you have a bunch of other .DLL files in C:\Windows\System32?

[Orcadian]

I'm getting the same error but only on my laptop. The lines I keep seeing repeated in the log whenever the error comes up are:
23:20:26:WARNING:WU02:FS01:FahCore returned an unknown error code which probably indicates that it crashed
23:20:26:WARNING:WU02:FS01:FahCore returned: UNKNOWN_ENUM (-1073741511 = 0xc0000139)

Cookiestorm, you could try this.
1. D/L & install the latest driver for your card from Nvidia. Start point is here: https://www.nvidia.com/Download/index.aspx
2. Rename the file C:\Program Files (x86)\AnyVideoConverter\OpenCL.dll to (e.g.) OpenCL-old.dll
3. Replace it with a copy of the file C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll
This worked for me! On my machine the OpenCL.dll in Program Files\NVIDIA Corporation\ had the date of my Nvidia driver update, while the copy in Program Files (x86)\AnyVideoConverter was older, out of date. Replacing it fixed the problem.

Paragon: I'll reply tomorrow - 3am here! I've been running experiments that I'll try to report on.