new guy help

[fn_duud]

i need help ,the software stopped using my gpu ran fine for a month or so now just red and failed. where should i start????

[Joe_H]

Welcome to the folding support forum.

The first place to start is to provide some information about your system such as the type of GPU, the OS and so on. The easiest way is to post the first part of your log file , directions are part of the Welcome topic for this forum - viewtopic.php?f=61&t=26036. In addition if you could also post the driver version you have installed for your GPU.

[fn_duud]

Code: Select all

*********************** Log Started 2016-12-09T03:02:27Z ***********************
03:02:27:************************* Folding@home Client *************************
03:02:27:      Website: http://folding.stanford.edu/
03:02:27:    Copyright: (c) 2009-2014 Stanford University
03:02:27:       Author: Joseph Coffland <joseph@cauldrondevelopment.com>
03:02:27:         Args: --open-web-control
03:02:27:       Config: C:/Users/Daddy/AppData/Roaming/FAHClient/config.xml
03:02:27:******************************** Build ********************************
03:02:27:      Version: 7.4.4
03:02:27:         Date: Mar 4 2014
03:02:27:         Time: 20:26:54
03:02:27:      SVN Rev: 4130
03:02:27:       Branch: fah/trunk/client
03:02:27:     Compiler: Intel(R) C++ MSVC 1500 mode 1200
03:02:27:      Options: /TP /nologo /EHa /Qdiag-disable:4297,4103,1786,279 /Ox -arch:SSE
03:02:27:               /QaxSSE2,SSE3,SSSE3,SSE4.1,SSE4.2 /Qopenmp /Qrestrict /MT /Qmkl
03:02:27:     Platform: win32 XP
03:02:27:         Bits: 32
03:02:27:         Mode: Release
03:02:27:******************************* System ********************************
03:02:27:          CPU: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
03:02:27:       CPU ID: GenuineIntel Family 6 Model 94 Stepping 3
03:02:27:         CPUs: 4
03:02:27:       Memory: 31.96GiB
03:02:27:  Free Memory: 27.92GiB
03:02:27:      Threads: WINDOWS_THREADS
03:02:27:   OS Version: 6.2
03:02:27:  Has Battery: false
03:02:27:   On Battery: false
03:02:27:   UTC Offset: 9
03:02:27:          PID: 3596
03:02:27:          CWD: C:/Users/Daddy/AppData/Roaming/FAHClient
03:02:27:           OS: Windows 10 Pro
03:02:27:      OS Arch: AMD64
03:02:27:         GPUs: 2
03:02:27:        GPU 0: NVIDIA:5 GP104 [GeForce GTX 1080]
03:02:27:        GPU 1: UNSUPPORTED: NV3 [PCI]
03:02:27:         CUDA: 6.1
03:02:27:  CUDA Driver: 8000
03:02:27:Win32 Service: false
03:02:27:***********************************************************************
03:02:27:<config>
03:02:27:  <!-- Network -->
03:02:27:  <proxy v=':8080'/>
03:02:27:
03:02:27:  <!-- Slot Control -->
03:02:27:  <power v='full'/>
03:02:27:
03:02:27:  <!-- User Information -->
03:02:27:  <team v='231300'/>
03:02:27:  <user v='Fn_DuuD'/>
03:02:27:
03:02:27:  <!-- Folding Slots -->
03:02:27:  <slot id='0' type='CPU'>
03:02:27:    <paused v='true'/>
03:02:27:  </slot>
03:02:27:  <slot id='1' type='GPU'>
03:02:27:    <paused v='true'/>
03:02:27:  </slot>
03:02:27:</config>
03:02:27:Trying to access database...
03:02:27:Successfully acquired database lock
03:02:27:Enabled folding slot 00: PAUSED cpu:3 (by user)
03:02:27:Enabled folding slot 01: PAUSED gpu:0:GP104 [GeForce GTX 1080] (by user)

[fn_duud]

Code: Select all

*********************** Log Started 2016-12-09T03:02:27Z ***********************
03:03:30:WU01:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:03:32:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:03:43:WU02:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:03:46:WARNING:WU02:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:04:01:WU01:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:04:03:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:04:12:WU02:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:04:15:WARNING:WU02:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:04:52:WU01:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:04:54:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:05:08:WU02:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:05:10:WARNING:WU02:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:05:40:WU01:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:05:43:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:05:55:WU02:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:05:58:WARNING:WU02:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)
03:06:10:WU01:FS01:0x21:ERROR:exception: Error downloading array interactionCount: clEnqueueReadBuffer (-5)
03:06:12:WARNING:WU01:FS01:FahCore returned: BAD_WORK_UNIT (114 = 0x72)

Mod edit: added Code tags to log file listings - j

[fn_duud]

NVIDia driver 376.19

[bruce]

That error message indicates that after many, many new driver versions, 376.19 still does not support OpenCL. See the 9 page topic here and many topics alluded to on the NVidia support forums.

(Everything else on your system seems fine.)

NV has effectively excluded all Pascal GPUs from folding ... at least until they fix the drivers. Absolutely nobody is happy with that situation.

[fn_duud]

thanks i started folding after seeing a youtuber and i opened it the other day to see how its doing and saw the red dot of fail

[PS3EdOlkkola]

@fn_duud Since you're using a 1080, you should be able to load an earlier driver version and get your GPU to fold. I use version 372.90 on my Pascal GPUs and they fold core21 work units without issue.