WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:80'

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General_Steve
Posts: 3
Joined: Tue Jan 06, 2015 9:19 pm

WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:80'

Post by General_Steve »

Well I've installed the programm 2 hours ago and since then nothing happendend, I've already read that at some time there is no work available, but for 2 hours?

LOG:

21:15:50:******************************* System ********************************
21:15:50: CPU: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
21:15:50: CPU ID: GenuineIntel Family 6 Model 60 Stepping 3
21:15:50: CPUs: 4
21:15:50: Memory: 11.83GiB
21:15:50: Free Memory: 8.37GiB
21:15:50: Threads: WINDOWS_THREADS
21:15:50: OS Version: 6.2
21:15:50: Has Battery: false
21:15:50: On Battery: false
21:15:50: UTC Offset: 1
21:15:50: PID: 4256
21:15:50: CWD: C:/Users/Stefan/AppData/Roaming/FAHClient
21:15:50: OS: Windows 8.1
21:15:50: OS Arch: AMD64
21:15:50: GPUs: 1
21:15:50: GPU 0: ATI:5 Hawaii [Radeon R9 200 Series]
21:15:50: CUDA: Not detected
21:15:50:Win32 Service: false
21:15:50:***********************************************************************

21:15:51:WU00:FS00:Connecting to 171.67.108.200:8080
21:15:51:WU01:FS01:Connecting to 171.67.108.200:8080
21:15:51:WARNING:WU00:FS00:Failed to get ID from '171.67.108.200:8080': 10001: Server responded: HTTP_NOT_FOUND
21:15:51:WARNING:WU01:FS01:Failed to get ID from '171.67.108.200:8080': 10001: Server responded: HTTP_NOT_FOUND

I don't know if it is our router, if it is something else or if it is just nothing.
7im
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Re: WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:

Post by 7im »

Hello General_Steve, welcome to the Folding Support forum.

Not getting work is a very rare occasion, especially when you have both a CPU and a GPU slot trying to get work. Let's try to get you an answer.

I would also like to know why both a CPU slot and a GPU slot are both trying to contact the same assignment server (and failing). Last I knew, CPU and GPU AS machines were separate, and I haven't seen a news blog post yet to say otherwise.
How to provide enough information to get helpful support
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bruce
Posts: 20824
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:

Post by bruce »

Your client is apparently unable to contact http://171.67.108.200:8080/ due to your security software or due to the restrictions of a proxy server. Before it even attempts to download an assignment, it must get an ID.

Does that URL open in your browser? If not, why not?

NOTE: Your title says http://171.67.108.204:80/ but the log shows your client is trying to use http://171.67.108.200:8080/ Both work fine from here.
General_Steve
Posts: 3
Joined: Tue Jan 06, 2015 9:19 pm

Re: WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:

Post by General_Steve »

That with the title is because I used a different line out of the log, he tries to connect to :80 then in the next try :8080 then again :80.
I can't open that IP in the browser, because our router prohibits to connect to an IP-Adress, for browsers. With the Windows Cmd ping 171.67.108.204 I get an connection that is working without any problems, so my guess right now is that our router is also blocking IP-Adress connections, for this programm. (Which is bad, because I don't own the router and are dependent on it from my father -.-)
bruce
Posts: 20824
Joined: Thu Nov 29, 2007 10:13 pm
Location: So. Cal.

Re: WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:

Post by bruce »

Yes, that is bad. The FAH Client connects to a couple of addresses by domain name, so we can probably work around getting the ID, but once you get it, the client connects to servers by IP address to obtain work and to return the results, so unless you can modify the access tables in the router, you're probably out of luck.

Many people have to enable a range of address to which you can connect, but that takes access to the router plus the knowledge of what and how it needs to be done. We can help you with that, but you still need access to the router configuration screens.

As an alternative, you might be able to use the Chrome browser with FAH's NaCl client -- but there's a likelihood it has the same type of restrictions so you may run into the same problem.
General_Steve
Posts: 3
Joined: Tue Jan 06, 2015 9:19 pm

Re: WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:

Post by General_Steve »

Maybe I can get to the router, but then I most likely need all the IP-Adresses that I have to allow so it functions properly. Is there any online list of them or does anyone know them and can tell me so I can set them for my PC in the router?
Joe_H
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Re: WARNING:WU01:FS01:Failed to get ID from '171.67.108.204:

Post by Joe_H »

You would probably have to allow ranges of addresses to get this to work. Besides the addresses you have already seen contacted in your log, pretty much any address that you see listed on the Server Status page linked to at the top of the forum pages might be assigned to your client for work assignments or for returns in the case of collection servers. Some additional IP addresses get used occasionally that are not on the Server Status list, but usually fall into the same address ranges as those listed.
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