Reset password always fail

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OWEN10578
Posts: 14
Joined: Tue May 28, 2013 1:37 pm

Reset password always fail

Post by OWEN10578 »

So I tried to reset my password because I forgot them ofc, but I keep getting "Password Reset Failed" and nothing else, no description of what made it fail. If I mistyped my account name or my email I would get the writing something something does not match on our database right? So why is this? It's getting really frustrating! Please help! Because of this I can't change my team's profile. :(
Folding on a GT 630 24/7 :)
bollix47
Posts: 2959
Joined: Sun Dec 02, 2007 5:04 am
Location: Canada

Re: Reset password always fail

Post by bollix47 »

Welcome to the folding@home support forum OWEN.

I will direct the staff person responsible for the Team Changes page to your post and he should be in touch soon.
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gillenb73
Posts: 1
Joined: Thu Nov 20, 2014 4:40 pm

Re: Reset password always fail

Post by gillenb73 »

Hi there,

I'm having a similar problem as the OP. I no longer have access to the email address on my team's account. How can I change the email address to my current one?

I would like to be able to edit my team info, but I can't log in or change the email address.

Thanks!
Mint2K
Posts: 1
Joined: Mon Apr 24, 2017 7:29 pm

Re: Reset password always fail

Post by Mint2K »

I know this is an old thread, but I am also having trouble resetting my team password. Please can someone help?
Joe_H
Site Admin
Posts: 7937
Joined: Tue Apr 21, 2009 4:41 pm
Hardware configuration: Mac Pro 2.8 quad 12 GB smp4
MacBook Pro 2.9 i7 8 GB smp2
Location: W. MA

Re: Reset password always fail

Post by Joe_H »

Welcome to the folding support forum.

There are newer topics about this problem, so your post was not seen immediately. I will notify the PG member who handles issues with team passwords, he should be in contact with you.
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iMac 2.8 i7 12 GB smp8, Mac Pro 2.8 quad 12 GB smp6
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